Last updated: May 2026

  Processing Time

  All orders are processed within 1–2 business days (Monday through Friday,

  excluding holidays). You will receive a shipping confirmation email with      

  tracking information once your order has shipped.

                                                                                

  Shipping Rates

  - Standard Shipping: Free on all orders within the United States

  - Expedited Shipping: Available at checkout for an additional fee             

  

  Estimated Delivery Times (United States)                                      

                             

  │ Shipping Method │   Estimated Delivery   │ Standard (Free) │ 5–8 business days after shipment │

  │ Expedited       │ 2–3 business days after shipment │

  Delivery times are estimates and not guaranteed. Delays may occur due to      

  carrier volume, weather, or other circumstances outside our control.

                                                                                

  Order Tracking

  Once your order ships, you will receive an email with a tracking number. You

  can track your package directly through the carrier's website. If you have not

   received a tracking email within 3 business days of placing your order,

  please contact us at RIEcomOfficial@gmail.com.                                   

                 

  Shipping Address

  Please ensure your shipping address is correct at checkout. ClaraVive is not

  responsible for orders shipped to an incorrect address provided by the        

  customer. If you need to change your address after ordering, contact us

  immediately at RIEcomOfficial@gmail.com. We cannot guarantee changes once an     

  order has been processed.

  Lost or Stolen Packages                                                       

  If your tracking shows delivered but you have not received your package,

  please contact us within 7 days at RIEcomOfficial@gmail.com. We will work with   

  the carrier to investigate and resolve the issue.

                                                                                

  International Shipping

  At this time, we ship within the United States only. We do not ship to P.O.

  Boxes, APO/FPO addresses, or U.S. territories.                                

  

  Questions?                                                                    

  Email: RIEcomOfficial@gmail.com

  Response time: 1–2 business days, Monday through Friday.