Contact

  Contact Us

  We'd love to hear from you. Whether you have a question about your order, need

  help with your Claravive device, or just want to say hello, our team is here

  to help. 

  Customer Support

  Email: RIEcomOfficial@gmail.com

  We aim to respond to all inquiries within 24 hours (Monday–Friday). For faster

  service, please include your order number in your message.

  Order Questions

  For questions about order status, shipping, tracking, or returns, please email

  us at RIEcomOfficial@gmail.com with your order number and a brief description

  of your question. Please see our Shipping Policy and Refund Policy for more

  details. 

  Product Questions

  Have a question about how to use your Claravive device, or need help getting

  the best results? Reach out to RIEcomOfficial@gmail.com — our team is happy to

  walk you through it.

  Business Hours

  Monday – Friday, 9:00 AM – 5:00 PM (US)

  We check messages outside of these hours as well, but responses may take

  slightly longer on weekends and holidays.