Refund policy
Last updated: June 2026
30-Day Guarantee
We stand behind our product completely. If you're not satisfied for any reason within 30 days of delivery, email us and we'll refund every dollar you paid. No return required. You keep the product either way.
How to Request a Refund
Email RIEcomOfficial@gmail.com with your order number and the reason for your request. We'll process your refund within 3-5 business days. Refunds are issued to your original payment method.
Damaged or Defective Items
If your order arrives damaged or defective, contact us within 14 days of delivery and we'll send a replacement at no charge.
Questions
Email RIEcomOfficial@gmail.com. We respond within 1-2 business days, Monday through Friday.