Refund policy

Last updated: June 2026

30-Day Guarantee

We stand behind our product completely. If you're not satisfied for any reason within 30 days of delivery, email us and we'll refund every dollar you paid. No return required. You keep the product either way.

How to Request a Refund

Email RIEcomOfficial@gmail.com with your order number and the reason for your request. We'll process your refund within 3-5 business days. Refunds are issued to your original payment method.

Damaged or Defective Items

If your order arrives damaged or defective, contact us within 14 days of delivery and we'll send a replacement at no charge.

Questions

Email RIEcomOfficial@gmail.com. We respond within 1-2 business days, Monday through Friday.